The Highway Man

Toll lines in my city are long and tedious. I curse toll lines every time I'm in one. I curse the guy in front of me, I want to hurtle invectives at the guy blasting his horn behind me. I throw an angry scowl at the guy who flags down my car and asks me to cough up the toll.

As I drove down the highway a couple of months back, on a ruddy morning, the radio played an all time favorite number on Bombay..Yeh hai Bombay Meri Jaan. How different my Bombay now looked from those forgotten black and white images of the silver screen. My head was in a twirl and I felt a gush of happiness for no apparent reason. Surprisingly, I noticed that there wasn't a queue at the Toll Station. This was going to be a beautiful day.

As I braked, I suddenly realized how doubly boring it must be for the guy collecting the toll from the passing cars. Everyday he'd have to stand at the same spot, waving down grumpy motorists, handing them the ticket and collecting the money. A mere exchange of paper, both worthless, if not for the legitimacy we give it. Not a word spoken, not a glance cast. If at all words were spoken, they would be angry bursts of "chutta nahin hai" from the motorist or a curt command of "dosra note do" from the toll guy. Didn't he have more reason to complain than a grouchy motorist like me, seated inside a car with music playing?

So that day instead of arrogantly handing out the money, while looking straight ahead at the road, I turned to the mechanical hand that thrust the ticket in my face. I gave him the money, he gave me the ticket. It was well rehearsed. We did it everyday. But today, I gave a small smile and I coughed a thank you. He didn't hear. I whizzed past, just like any other car on the highway. As I drove away, the smile lingered on. I felt good. I felt happy that he was the first person I had greeted that morning. It probably didn't make a difference to him, but it did to me. I felt more human.

Since that day I've been dropping by my thank you at every toll station. Sometimes it goes unheard. Sometimes its just heard. Very often there is a suspicious quizzical expression on his face. Sometimes he looks back with a look of surprise, like he didn't hear it right.Some times, there is a "okay madam."
Today, there was a heartfelt, "you're most welcome, madam."

It probably did make a difference. :)
Random acts of kindness never gone unremitted.